Take this job and.....
Well, as I stated in my previous post, I have put in my two week notice with my current job. It gets me thinking, what is the purpose of the two week notice? On one hand, I see the need to train your replacement, getting them as prepared as you can to take things over, but on the other hand, what is my motivation for doing anything during those last two weeks?
I feel like the guy in "Office Space". After he gets hypnotized by the doctor who drops dead, he is stuck in this job mode of not giving a shit about anything. I don't think I feel that extreme about things, but the two week notice has rendered me unable to deal with any of the usual bullshit that I was used to dealing with.
I'm sure you would love an example, so here goes......Just so happened yesterday that I was faced with such a moment, only hours after putting in my notice. First, just to give you a little background, I work in a conference center, where I was hired to be the IT guy, but since the director got fired and he was the only other employee, I am now the entire staff. Ok, moving on......this woman calls me to ask me if she has a meeting room scheduled on a particular date. Now first of all, we have our entire schedule available on the internet for anyone to access at any time. All it takes is a computer, internet connection, some common sense, and the courage and self-motivation to actually do something on your own.
So, apparently unable to either figure out the internet, or unwilling to actually exert any effort on her own, she leaves me multiple phone messages and hangups to find out if she booked her room or not. I finally call her back and let her know that no, she doesn't have anything booked, to which she responds, "I didn't book it before because I wasn't sure if I needed it." Thus confirming that she is at fault here. Her lack of planning apparently now constitues an emergency on my part.
So of course, because this date that she wants is only two weeks away, there is not much left in terms of room availability. And as my luck would have it, no room large enough to accomodate her group. I inform her of this at which point she actually has the nerve, the gall, and the audacity to ask if there isn't someone already booked that I could, "move around".
So, inexplicaby still holding onto some sense of professionalism, I tell her that I will check with some people and see what I can do. I email one of the meeting contacts to see if they would possibly move and leave it at that.
A couple of hours later, she comes into my office, asking if I have received a response yet. I tell her that I didn't have a phone number so I had to email the person. She then displays a gargantuan amount of nerve by asking me if I couldn't call directory assistance and find a number for this person, or could I possibly scour the internet to find it?
A request this absurd almost sent me into hysterical laughter, but I was too annoyed to do so. I said to her, "Let me get this straight, you want me to call this woman, who has booked her room long ago, and ask her if she wouldn't mind displacing her entire meeting, because YOU didn't have the intellegence and foresight to book this earlier than now?" She responded with a one word, "Yes."
At this point I had to laugh. Now clearly apparent to me, this was one of God's special children, that was mentally unable to know what one should and should not do. At this point she already knew that I was leaving my job and I told her that it was this type of SHIT that was causing me to leave this job. She said she understood and we pretty much left it at that.
The point of this story is that customer service is not my thing. I have no paitence when it comes to dealing with impossible people like this. At least where I'm going now, the machines won't talk back to me. If they do, I can just pull the power cord from the wall.
I feel like the guy in "Office Space". After he gets hypnotized by the doctor who drops dead, he is stuck in this job mode of not giving a shit about anything. I don't think I feel that extreme about things, but the two week notice has rendered me unable to deal with any of the usual bullshit that I was used to dealing with.
I'm sure you would love an example, so here goes......Just so happened yesterday that I was faced with such a moment, only hours after putting in my notice. First, just to give you a little background, I work in a conference center, where I was hired to be the IT guy, but since the director got fired and he was the only other employee, I am now the entire staff. Ok, moving on......this woman calls me to ask me if she has a meeting room scheduled on a particular date. Now first of all, we have our entire schedule available on the internet for anyone to access at any time. All it takes is a computer, internet connection, some common sense, and the courage and self-motivation to actually do something on your own.
So, apparently unable to either figure out the internet, or unwilling to actually exert any effort on her own, she leaves me multiple phone messages and hangups to find out if she booked her room or not. I finally call her back and let her know that no, she doesn't have anything booked, to which she responds, "I didn't book it before because I wasn't sure if I needed it." Thus confirming that she is at fault here. Her lack of planning apparently now constitues an emergency on my part.
So of course, because this date that she wants is only two weeks away, there is not much left in terms of room availability. And as my luck would have it, no room large enough to accomodate her group. I inform her of this at which point she actually has the nerve, the gall, and the audacity to ask if there isn't someone already booked that I could, "move around".
So, inexplicaby still holding onto some sense of professionalism, I tell her that I will check with some people and see what I can do. I email one of the meeting contacts to see if they would possibly move and leave it at that.
A couple of hours later, she comes into my office, asking if I have received a response yet. I tell her that I didn't have a phone number so I had to email the person. She then displays a gargantuan amount of nerve by asking me if I couldn't call directory assistance and find a number for this person, or could I possibly scour the internet to find it?
A request this absurd almost sent me into hysterical laughter, but I was too annoyed to do so. I said to her, "Let me get this straight, you want me to call this woman, who has booked her room long ago, and ask her if she wouldn't mind displacing her entire meeting, because YOU didn't have the intellegence and foresight to book this earlier than now?" She responded with a one word, "Yes."
At this point I had to laugh. Now clearly apparent to me, this was one of God's special children, that was mentally unable to know what one should and should not do. At this point she already knew that I was leaving my job and I told her that it was this type of SHIT that was causing me to leave this job. She said she understood and we pretty much left it at that.
The point of this story is that customer service is not my thing. I have no paitence when it comes to dealing with impossible people like this. At least where I'm going now, the machines won't talk back to me. If they do, I can just pull the power cord from the wall.


